LEGAL

Privacy Policy

Privacy Policy

Your privacy matters to us.
This policy explains what information we collect, how we use it, and the choices available to you when you interact with Abhakaar.

01

INTRODUCTION

Last updated: September 2026.


At Abhakaar, we respect your privacy and are committed to handling your personal information responsibly.


This Privacy Policy explains what information we collect when you visit abhakaar.com, place an order, contact us, or subscribe to Studio Notes, how we use that information, and the choices available to you.


By using our website or providing your information to us, you acknowledge & accept the practices described in this Privacy Policy.

02

INFORMATION WE COLLECT

Depending on how you interact with Abhakaar, we may collect the following information:

Information you provide to us

When you place an order, contact us, request information, or subscribe to Studio Notes, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Information you provide when communicating with our studio

  • Any other information you voluntarily provide through forms or correspondence

Information collected automatically


When you visit our website, certain technical information may be collected automatically, such as:

  • IP address

  • Browser and device information

  • Pages visited and interactions with the website

  • Referring website or source

  • Cookies and similar technologies

  • Other technical information required to operate, secure, and improve the website

The exact information collected may depend on the website, analytics, hosting, payment, and other technology services we use.

03

HOW WE USE YOUR INFORMATION

We use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Arranging shipping and delivery

  • Communicating with you about your order

  • Responding to enquiries and providing customer support

  • Processing payments through our payment service providers

  • Sending Studio Notes when you have subscribed

  • Improving our website, products, services, and customer experience

  • Maintaining website security and preventing fraud or misuse

  • Maintaining appropriate business and transaction records

  • Complying with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to the purpose for which it was collected unless permitted or required by applicable law.

04

PAYMENTS

Payments made through Abhakaar may be processed by third-party payment service providers.

Payment information may be collected and processed directly by the relevant payment provider in accordance with its own privacy policy and security practices.

Abhakaar does not intend to directly store complete payment card or banking credentials on its own systems.

Where our payment provider changes, this section may be updated to reflect the services actually used by Abhakaar.

05

SHARING YOUR INFORMATION

We may share relevant personal information with trusted service providers where necessary to operate our business and provide our services.


These may include:

  • Payment service providers

  • Shipping and logistics partners

  • Website hosting and technology providers

  • Email and communication service providers

  • Analytics or website performance providers

  • Professional advisers, where reasonably necessary

  • Government authorities or other parties where disclosure is required by law


We only share information where reasonably necessary for the relevant purpose, to provide our services, protect our business, or comply with applicable law.


We do not sell your personal information.


Third-party service providers may process information according to their own privacy policies and applicable legal requirements. For example, payment providers may independently collect transaction and technical information as part of processing payments.

06

STUDIO NOTES

If you subscribe to Studio Notes, we collect your email address so that we can send you updates, writing, and other communications relating to Abhakaar.


You can unsubscribe from Studio Notes at any time using the unsubscribe option provided in our emails or by contacting us at studio@abhakaar.com.


We do not require you to subscribe to Studio Notes in order to purchase from Abhakaar.

07

COOKIES, ANALYTICS & ADVERTISING

We use the following tools to understand website activity and measure our marketing efforts:

  • Google Analytics 4 (Google): To understand how visitors use our website and which pages they visit.

  • Meta Pixel (Meta Platforms): To measure the effectiveness of our advertising on Facebook and Instagram and understand relevant website interactions.


These tools may collect or process information such as:

  • IP address and approximate location

  • Browser, device and technical information

  • Pages viewed and how you arrived at our website

  • Website interactions, including clicks on WhatsApp enquiry links


What We Do Not Share

  • We do not intentionally send information entered into our website forms, such as names, email addresses or phone numbers, to Google Analytics or Meta Pixel through our tracking event setup.

  • We have not enabled Meta Pixel's customer-matching features, subject to the settings currently configured in our Meta account.


These statements describe our intended tracking configuration. The providers may process other technical information as described in their respective privacy policies.


Your Choices


You can manage or delete cookies through your browser settings. You can also:


For further details, please review the Google Privacy Policy and Meta Privacy Policy.

08

DATA SECURITY

We take reasonable measures to protect the personal information we hold against unauthorised access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.

If you believe that your interaction with Abhakaar or your personal information has been compromised, please contact us promptly at studio@abhakaar.com.

09

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal or regulatory requirements.

When personal information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable law and legitimate business requirements.

10

YOUR RIGHTS & CHOICES

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where applicable

  • Withdraw consent where processing is based on consent

  • Unsubscribe from marketing or Studio Notes communications

  • Raise a concern regarding how your personal information is handled


The DPDP framework provides individuals with rights concerning their personal data and requires appropriate mechanisms for exercising those rights and raising complaints.


To make a request, please contact us using the details below. We may need to verify your identity before acting on certain requests.

11

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.


These websites operate independently from Abhakaar and may have their own privacy policies and terms. We are not responsible for the privacy practices, content, or security of third-party websites.


We recommend reviewing their privacy policies before providing them with personal information.

12

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, or applicable laws.


When we make changes, we will update the “Last updated” date at the beginning of this policy.


We encourage you to review this page periodically to remain informed about how we handle personal information.

13

PRIVACY & DATA CONCERN

If you have a question, request, or concern regarding your personal information or this Privacy Policy, please contact us:

Abhakaar
Email: studio@abhakaar.com
Phone: +91-9784451905


We will review and respond to privacy-related requests in accordance with applicable law.

14

GRIEVANCE OFFICER

In accordance with India's Digital Personal Data Protection Act, the following person is designated as our Grievance Officer and is available to address any concerns regarding how your personal information is handled:


Heeral Khandelwal
Founder, Abhakaar
Email: studio@abhakaar.com
Phone: +91-9784451905


We will acknowledge grievances within 72 hours of receipt and aim to resolve them within 30 days.

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